COOKIES & PRIVACY POLICY FOR BESPOKE WINDOWS LTD

Last Updated November 2023.

1. Introduction

Welcome to Bespoke Windows. This Cookies & Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website: https://www.bespokewindows.co.uk/. By using our Website, you agree to the terms and practices described in this policy.

2. Information We Collect

a. Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, and address when you submit forms on our Website or communicate with us.

b. Non-Personal Information: We also collect non-personal information such as browser type, operating system, IP address, and other technical details for analytical purposes.

3. Cookies

a. What are Cookies? Cookies are small text files stored on your device that help us improve your experience on our Website. They may be session cookies (temporary) or persistent cookies (remain on your device until deleted).

b. Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of the Website.

  • Analytical/Performance Cookies: Help us analyse how users interact with the Website.

  • Functionality Cookies: Enhance your experience by remembering your preferences.

  • Targeting Cookies: Used for advertising purposes.

c. Managing Cookies: You can control and/or delete cookies as you wish. Learn more at www.allaboutcookies.org/manage-cookies.

4. How We Use Your Information

a. We use your personal information for the following purposes:

  • To respond to your inquiries and provide requested information.

  • To process and fulfill your bookings.

  • To send promotional materials and updates with your consent.

b. We may use non-personal information for analytical purposes to improve our Website and services.

5. Third-Party Disclosure

a. We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice.

b. Trusted third parties assisting us in operating our Website or conducting our business may have access to your information with strict confidentiality obligations.

6. Security

a. We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

a. You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at: info@bespokewindows.co.uk.

8. Changes to This Policy

a. We may update this Cookies & Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions or concerns regarding this Cookies & Privacy Policy, please contact us at: info@bespokewindows.co.uk.